At Decor Wall Shop, we aim to deliver your orders efficiently and reliably to ensure a satisfying shopping experience. Please review our shipping and delivery policies below:
Order Processing
- All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email.
- If there are any delays due to unforeseen circumstances, we will notify you via email or phone.
Shipping Rates and Delivery Times
- Domestic Shipping (Pakistan):
- Standard delivery typically takes 3-5 business days after order processing.
- Shipping rates are calculated at checkout based on your location and order weight.
- International Shipping:
- Delivery times vary by destination and typically range from 7-14 business days.
- International shipping costs are displayed at checkout. Note that customs duties or taxes (if applicable) are the customer's responsibility.
Order Tracking
- Once your order has been shipped, we will provide you with a tracking number via email so you can monitor its progress.
- Please allow 24 hours for tracking updates to reflect after receiving your tracking details.
Shipping Restrictions
- We currently deliver to most regions; however, there may be some locations we are unable to ship to due to logistical constraints. If we cannot deliver to your address, we will notify you promptly.
Damaged or Missing Items
- If your order arrives damaged, incomplete, or incorrect, please contact us within 48 hours of delivery at info@decorewallshop.com or WhatsApp us at +92 309 6844319. Provide your order number and photos of the damaged items, if applicable.
- We will work to resolve the issue as quickly as possible, including offering replacements or refunds when necessary.
Custom Orders and Lead Times
- Custom or made-to-order wall art may require additional processing time. Please refer to the product description or contact our team for details on specific timelines.
Contact Us
If you have any questions or concerns about shipping or delivery, feel free to reach out to us at:
- Email: info@decorewallshop.com
- Mobile & WhatsApp: +92 309 6844319
Thank you for choosing Decor Wall Shop. We are committed to delivering your wall art with care and attention to detail.
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